The VAT exemption declaration enables retailers to capture a VAT exemption reason and digital signature that is attached to the sales records.
Feature benefits:
Eliminate manual paperwork
Signed declarations are automatically attached to each sales order for easy access if you need them later for your records
Clear and transparent declarations takes the stress out of audits
Prerequisites:
A dual screen Landi device is required to process VAT exemption declarations. The landi device can be purchased from the Saledock shop.
Feature setup
To enable to the VAT exemption feature, open the V2 POS app settings and enable "Display VAT exemption form?"
Once enabled, any product added with 0% VAT will activate the form. If a product is added to the order that is taxable by default, click the product on the right once added to the order to change the tax value to 0%.
Please ensure a 0% tax value has first been setup, from the tax rates section of the back office settings.
Capturing a declaration
To capture a declaration, a customer must first be added to the order. If you click pay with the feature enabled you will be prompted to add a customer to the order before being able to process the order.
Once a customer is added to the order, with a product set to 0% tax value, click pay.
Cashier view
The cashier will be prompted to ask the customer to complete the declaration:
The cashier can cancel, click next to override or wait until the customers has signed VAT declaration has been signed on the rear screen.
For optimum user experience, we recommend the cashier waits until the declaration has been signed and submitted as the cashier POS screen will automatically update to display the next screen which is the payment screen.
Customer view
The rear facing screen will become active with the declaration available for the customer to complete. The font is purposely larger on the declaration for accessibility reasons:
Page 1 - The customer will be asked to read short terms and conditions with a next button in the bottom right to proceed
Page 2 - The customer will be asked to select an exemption reason and digitally add their signature (you may wish to offer a stylus pen for use on touch screens). Once complete, tap submit in the bottom right to complete the process.
The submit button triggers the cashier screen to automatically proceed to the payment page.
Sales order
Once the order has been processed, the exemption declaration will be attached to the order as a PDF available for auditing purposes.