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Loyalty Setup
Updated over a week ago

Enable loyalty

To enable loyalty, toggle the Loyalty enabled? switch from Settings > Loyalty. Specify the number of points earned for each £1 spent.

To disable loyalty points for a specific product, view the individual on the products screen and deselect the Earn loyalty points of this product option within the Loyalty section. If you wish to change the default number of points earned for a specific product, select the Earn custom loyalty points then specify the custom amount.

Each customer will receive a loyalty welcome email once they join the loyalty scheme. The welcome email subject line and body text is editable.

Add the customised text and specify any bonus points you wish to issue the customer. You may also add an email CC so internal staff will also receive the welcome email.

There is also the option for the welcome email to display a unique QR code which customers can show at checkout to collect points. Make sure to turn this on in the setup if you wish to use this feature.

If you have an eCommerce site, this QR code is also available within their account page.


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