Loyalty points and/or visit based rewards can be collected and redeemed both in-store and online.

The customer must be added to the order on the POS to collect and redeem points. Either search for the customer, create a new customer or scan the customer loyalty QR code and they will be automatically added to the order.

Once added, a icon will be displayed. Tap the icon to view the customers loyalty points and all active rewards. If the customer is eligible for a reward, the cashier has the option to redeem the rewards. If a customer is added to the order via search, you have the option to activate loyalty for that customer by tapping the icon. An email will be sent to the customer containing the QR code.

The customer must be logged into their account to collect and redeem points. On the checkout page, the customer can see the number of points they have and any active rewards they are eligible to redeem. The customer can tap the reward to redeem it. Upon checkout the reward will be applied and points updated.

The loyalty section on the customer's account page displays the number of loyalty points the customer has collected, their unique QR code, plus both active and redeemed rewards.

For points based rewards a list of rewards with the number of points required to redeem each will be displayed.

For repeat customer based rewards, a stamp card will be displayed. The card shows the number of times the customer needs to visit to earn a reward. For example, a repeat customer reward could be Get 30% off your 10th visit. A stamp will be displayed each time the customer makes a purchase. Once the stamp card is full, the customer can redeem the reward.