Android device
Follow the Samsung setup wizard to setup your tablet and connect to the internet via Wi-Fi or turn on mobile data if you have an LTE tablet. Once setup is complete turn on Bluetooth. Download the Saledock POS app from the Play Store.
Star mPOP all-in-one
What's in the box? The mPOP combined printer and cash drawer, tablet stand, sample paper roll, power cable and mount bracket.
Device setup
First add the paper roll, push the receipt section on the left to pop open the paper drawer
Pull the drawer open and insert the paper roll
Bring one end of the paper roll towards the receipt cutter and close the drawer ensuring the end of the roll is fed through the cutter
Second, connect the power cable to the mPOP, the port is located beneath the mPOP
Ensure the power cable is plugged into the power outlet
Press the power switch located on the lower left of the mPOP to turn the mPOP on
A blue LED on top of the mPOP indicates that the power is on, a red LED to the right of it indicates a paper jam, paper is empty or the paper drawer is open
Bluetooth connection
On the Android device turn on Bluetooth
View the full list of Bluetooth devices and tap Star mPOP-xxxxx (x = Device name endings differ)
The Android device and the mPOP will pair, once paired the mPOP will appear under the paired devices section
Troubleshooting
If you are having issues printing or setting the printer as the active printer in the Saledock POS app please following the instructions below:
Turn OFF the mPOP power
Insert a pen with a small tip or similar item and press the reset switch located to the left of the USB ports located beneath the mPOP
At the same time, press the power switch located on the lower left of the mPOP. Keep pressing it without releasing the switch
The power and warning LED's will flash once initialisation has started. Once the flashing starts release the reset button
Initialisation is complete once only the power LED is on and not flashing
Ensure the mPOP is paired with the Android device
Ensure the mPOP is not paired to any other device
Restart the Saledock app and set the mPOP as the active printer
Star mPOP barcode scanner
What's in the box? The mPOP scanner, stand, screws and sticky pad. Assemble the stand and attach the stand to your counter top using the screws or sticky pads provided. Insert the scanner USB cable into any Standard USB port located beneath the mPOP. The scanner beeps and a blue LED is briefly shown on the top of the scanner after each successful scan.
Next steps
Once all devices are connected and the Saledock app is installed on the device, you are ready to use the Saledock POS app. Visit the POS help centre to get started. You will need to specify your active printer and scanner within the app.