Android device
Please follow the tablet setup instructions described in the mPOP bundle.
Star mC-Print2 receipt printer
What's in the box? The mC-Print2, AC adapter, power cable, USB cable, paper roll, safety instructions, flyer and easy setup guide. The mC-Print2 works with Saledock via USB, LAN and Bluetooth.
Printer setup
First add the paper roll, pull the lever on the top right of the printer
Open the printer cover and insert the paper roll
Bring one end of the paper roll towards the receipt cutter and close the cover ensuring the end of the roll is fed through the cutter
Second, connect the power cable to the AC adapter and plug the cable connector into the far right port on the rear of the printer
Ensure the power cable is plugged into the power outlet
Hold down the power button located on the lower front of the printer until a blue LED is displayed
For detailed guidance please view the Star Turn On/Off Power, Paper Setup and Paper Jam user manuals.
Bluetooth connection
On the Android device turn on Bluetooth
View the full list of Bluetooth devices and tap mc-Print2-xxxxx (x = Device name endings differ)
The Android device and the printer will pair, once paired the printer will appear under the paired devices section
Once paired with the Android device, the Bluetooth LED will be a solid blue
USB connection
Important:When connecting via USB to a tablet you'll require a USB adapter that matches the tablet port
Connect the adapter to the USB end of the cable then connect the other end to the tablet
Connect the USB Type-B (printer-side plug) into the port second from the left on the rear of the printer
Allow the printer to access the tablet and/or Saledock POS app when prompted. You are now connected
Unlike the Bluetooth and LAN connection, a USB connection does not have a dedicated LED
For further instructions please view the Star Connect USB cable guidance and scroll down to the Android section.
LAN connection
You will require a LAN cable which not included when purchasing the printer
Connect the LAN cable connector into the far left port on the rear of the printer
Connect the other end of the cable to the router, hub or other LAN device
Once connected to a LAN device that is powered on, the LAN LED will be a solid green
For further instructions please view the Star Connect LAN cable guidance
.
Troubleshooting
If you are having issues printing or setting the printer as the active printer in the Saledock POS app please following the instructions below:
Turn OFF the printer power
Insert a pen with a small tip or similar item and press the reset switch located to the left of the LAN port on the rear of the printer
At the same time, press and release the power button located on the front right of the printer
Hold down the reset switch until the network LED starts flashing green. There are 3 LED's located on the front of the printer, the centre is the network LED
Press the feed button located to the left of the power button
Select the type of communication to initialise* by keep pressing the feed button, press and hold the feed button to initialise.
*The 3 LEDs indicate the communication type: Centre flashing LED = LAN, right flashing LED = Bluetooth, centre and right flashing LEDs = LAN and Bluetooth
Repeat the Bluetooth or LAN connection steps before setting the printer as the active printer in the Saledock POS app
For detailed guidance please view the Star Initialise Communication Settings and LED Display user manuals.
Star mC-Print3 receipt printer
What's in the box? The mC-Print3, AC adapter, power cable, USB cable, paper roll, safety instructions, flyer and easy setup guide. The mC-Print3 works with Saledock via USB, LAN and Bluetooth. The mC-Print3 prints 80mm wide receipts and is a faster alternative to the mC-Print 2.
Printer setup
First add the paper roll, pull the lever on the top right of the printer
Open the printer cover and insert the paper roll
Bring one end of the paper roll towards the receipt cutter and close the cover ensuring the end of the roll is fed through the cutter
Second, on the rear of the printer remove the cover. Place your nails into the gaps in the left and right side of the cover to remove it - Visual reference
Connect the power cable to the AC adapter and plug the cable connector into the far right port on the rear of the printer - Visual reference
Ensure the power cable is plugged into the power outlet
Hold down the power button located on the upper right of the printer until a blue LED is displayed
For detailed guidance please view the Star Turn On/Off Power, Paper Setup and Paper Jam user manuals.
Bluetooth connection
On the Android device turn on Bluetooth
View the full list of Bluetooth devices and tap mc-Print3-xxxxx (x = Device name endings differ)
The Android device and the printer will pair, once paired the printer will appear under the paired devices section
Once paired with the Android device, the Bluetooth LED will be a solid blue
USB connection
A USB-C to USB-C cable is included. You'll require an adapter if your tablet device does not have a USB-C port
Connect one end of the USB-C cable into the port second from the left on the rear of the printer
Connect the other end of the USB-C to the tablet device
Allow the printer to access the tablet and/or Saledock POS app when prompted. You are now connected
Unlike the Bluetooth and LAN connection, a USB connection does not have a dedicated LED
For further instructions please view the Star Connect USB cable guidance and scroll down to the Connecting a host device equipped with USB-C section.
LAN connection
You will require a LAN cable which not included when purchasing the printer
Connect the LAN cable connector into the far left port on the rear of the printer
Connect the other end of the cable to the router, hub or other LAN device
Once connected to a LAN device that is powered on, the LAN LED will be a solid green
For further instructions please view the Star Connect LAN cable guidance.
Troubleshooting
If you are having issues printing or setting the printer as the active printer in the Saledock POS app please following the instructions below:
Turn OFF the printer power
Insert a pen with a small tip or similar item and press the reset switch located above the ports on the rear of the printer
At the same time, press and release the power button located on the front right of the printer
Hold down the reset switch until the network LED starts flashing green. There are 3 LED's located on the front of the printer, the centre is the network LED
Press the feed button located to the left of the power button
Select the type of communication to initialise* by keep pressing the feed button, press and hold the feed button to initialise.
*The 3 LEDs indicate the communication type: Centre flashing LED = LAN, right flashing LED = Bluetooth, centre and right flashing LEDs = LAN and Bluetooth
Repeat the Bluetooth or LAN connection steps before setting the printer as the active printer in the Saledock POS app
For detailed guidance please view the Star Initialise Communication Settings and LED Display user manuals.
Star CB2002 cash drawer
What's in the box? The cash drawer and 2 drawer keys. Plug the RJ11 interface into the RJ11 port located to the left of the power port of the printer.
Next steps
Once all devices are connected and the Saledock app is installed on the device you are ready to use the Saledock POS app. Visit the POS help centre to get started. You will need to specify your active printer and scanner within the app.