The gift card report summarises all active gift cards across all your stores. You can use this report to:
View the status and outstanding balance of all active gift cards
View products purchased when a gift card is redeemed
Re-send a gift card
The gift card report shows all activated gift cards displayed in a list per gift card code. Tap All gift cards to filter by a specific gift card status.
Printed but unactivated gift cards will not be displayed in the gift card report. Only at the point of purchase is a gift card activated.
To view all gift card products tap Manage gift cards to view the list. The following data is an accumulation of all activated gift cards:
Total value sold
Total outstanding balance
Total value redeemed
Total number of active gifts - Does not include expired, disabled and redeemed gift cards
The table of gift card codes can be sorted by:
Gift card code - Unique code generated for each gift card
Customer name - The customer associated with the gift card purchase
Gift card value
Gift card balance
Expiration date
Status
View gift card code information
Tap the gift card code to view the following information:
Gift card value
Balance
Valid from and to dates
Gift card product - The product the code was generated from. Tap to view the gift card product
Order no. - The order no. associated with the purchase of the gift card. Tap to view the sales history
Customer name - The customer associated with the gift card purchase. Tap to view the customer information
Sales history - A list of all orders paid partially or in full using the gift card
To disable the gift card tap 
Disable. A gift card can be re-activated at a later date. If a customer has lost their gift card, you may wish to disable and re-issue a new gift card or re-send the gift card code, either by printing a new one or emailing an e-gift card, which can be done by tapping Re-send email or Re-print in the top right of the view.
Please note: By re-printing/emailing a gift card there will be 2 of the same code in circulation. Although the same code cannot be redeemed twice, it may cause confusion if a customer redeems the re-sent code then tries to redeem the original gift card if it is found at a later date.