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Promo codes
Updated over 8 months ago

Promo codes are applied on your online store. Multi-use codes can be advertised on your online store whilst single use codes can be emailed directly to an individual customer.

By default, the promotions list shows all active online promo codes ordered alphabetically by name (A first). Check Show inactive to show inactive codes and Show expired to show expired codes. Search for a promo code by name or the code itself, the Name, Code, Start date and End date columns are also sortable. The list shows the start and end date of each code, how many times the code has been used online and if the code is active.


Add a code

Tap Add to add a new promo code. Complete the following information:

  • Promo code name - Add the name used to identify the promo code

  • Start and end date - Specify the start and end date in which the promo code is valid. If the dates are left blank the promo code will always be valid if the promo code is set to active

  • Type - Select either fixed amount (£ amount to be deducted off total order) or percentage (% deducted off total order)

  • Single use code? - Check this option is the promo code is single use only

  • Promo code is active - Checking this option means the code will be valid to use within the dates specified

  • Code - For single use promo codes the code will be auto generated once the Single use code? option is checked. For multi-use codes input a code (e.g. 20%OFF)

  • Amount/Percentage - Specify the amount/percentage discount the customer will receive off the total order (shipping costs excluded)

  • Minimum spend - Add a minimum spend for the code to be valid. Input 0 if a minimum spend does not apply

  • Apply to specific products or product types? - Select if you wish the promo code to be valid on only certain products, brands, categories or tags

Tap Save to save the promo code. If you've selected to apply the promo code to specific products an additional input field will now be displayed. Type in a product, brand, category or tag and select the relevant result from the list. Multiple can be added. Tap Save once the relevant products, brands, categories and tags have been added.


View a code

Tap the promo code name from the list to view the promo code information and the codes full sales history. The sales history shows all orders that have used that code.

All fields can be updated and the code can be set to inactive if you no longer wish to use it but don't wish to delete it if you plan to activate it again in the future. Tap Save to save any amendments or Delete to delete the code.

For single use only codes, you can duplicate the code multiple times. Tap Duplicate and input the number of times you wish to duplicate the code, then tap Generate codes to generate the specified number of codes. The new codes will appear in the list with a unique code generated for each.

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