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Events
Updated over a week ago

By default, the list shows a list of all events, ordered by date (newest first). Check Show past events to display past events. Search for an event by event name. The Event name and Event date columns are also sortable. The list also displays the number of tickets sold for the event to highlight the popularity of your event.


Add an event

Tap Add to create a new event. Add the following information:

  • Event name

  • Hosted by

  • Start date and time

  • End date and time

  • Is a product shipped as part of the event? - If selected, attendees will be charged your standard shipping rate for the product at checkout

  • Event is published - If selected the article will be displayed on your ecommerce site

  • Event description - The details about your event

  • Event location - The location of your event whether physical or online

  • Event message - The content within this message field will be displayed within the Additional information of the event confirmation sent to customers. Only customers who have purchased tickets will receive this email. An email will be sent upon purchase of event tickets and 3 days before the event as a reminder. The event description, location and time will be displayed in the email, if you wish to add additional information add your content here. For example you could add car parking information, a promo code if the event is online or add the video call URL and passcode

  • Main event image - Upload a 800px(w) x 433px(h) jpg. This image will be displayed within the events tile on the event list page and shown in the header of the event page.

  • Ticket image - Upload a 282px(w) x 375px(h) jpg. This thumbnail image will be displayed at checkout and on email receipts on your POS device and ecommerce site. This thumbnail is also used in the back office to represent the event.

Next, add the VAT, product weight (if a product is sold with the ticket), then select if the event should be displayed as a POS quick key. Although primarily used on your ecommerce store, events are available to purchase from your POS device.

Add the cost price and number of tickets you wish to sell and specify the ticket availability across all stores. Tap Save to save the article.


View an event

On the events list page tap the event name to view the details.

The event can be edited, tap Save to save any amendments or Delete to delete the article.

By tapping , you can duplicate the event should you want to do the same event again.

Beneath the event details a list of all sales associated with the event are displayed, with the customer name, contact details and number of tickets purchased. A list of all these customers can be exported should you need to contact them regarding the event.

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