👀 This page has been updated to reflect the brand new POS app 👀
By default, the sales history shows today's orders. Search for an order using the order number, staff name (sold by), account number, customer name or company name. To clear the search results, empty the search field and tap enter or click the "x" button.
Each register is assigned to a specific store; only orders from the assigned store will be shown by default. If a customer is returning an order to a different store, scan the barcode receipt straight from the main Sell view which will open the order.
For online orders, or if you've chosen not to display barcodes on the in-store printed receipts, go to the sales history and manually type the order number into the search input. Searching for an order will search the back office database for all sales.
The sales history is filterable by date and status. Tap the 
icon to specify a status you wish to filter by. By default each status is shown. Tap Apply filter to filter the sales history list.
To filter by date, tap the 
icon. By default. the date range is filtered to the last 7 days. You can change the date range by selecting From: and To: dates.
You can also filter results by store.
View an order
Tap a sales history item to view the order information. From this view you can re-issue a receipt and refund or exchange part, or all, of the order. If the order has been saved for later, is on layby or a quote, a Continue order button is visible.
Tapping this will take you to the order view where you can continue adding items to your order or proceed to payment.
The full order details are displayed including order information, notes, attachments, items purchased and payment history.
Saledock generated invoices, and signed VAT exemption declarations are automatically attached as a PDF to the sales order.
The payment history shows a full audit of payments:
Sub-total - Original total order value including VAT
Item(s) returned - Total value of items returned if any, this field is only visible if items have been returned
Discount - Total discount if any
Total - The Sub-total value minus discounts and the value of any item(s) returned
Payment transactions - A breakdown of all payments and refunds displaying the payment method and transaction date (e.g. VISA Payment on DD/MM/YYYY, Cash Refund on DD/MM/YYYY or Gift Card Payment on DD/MM/YYYY)
Total payments Payment transaction totals minus refund transaction totals, this field is only visible if multiple payment transactions have been made
VAT - Total VAT calculated on the Total value
Total to pay - Total balance outstanding