Skip to main content
Gift Cards

How to create Gift Cards

Updated over 3 weeks ago

To create a gift card, go to Products > Gift cards.

By default, the gift card list displays all gift cards. Tap the All gift cards button to filter by only active or archived gift cards. Search for a gift card by the name. The Name, Price and Months valid columns are also sortable. Tap the gift card Name to view the full gift card information.

Once the gift cards have been created they will be automatically be available to purchase across all stores.

To display e-gift cards online, create a Gift card page under the eCommerce Site structure page.

Both e-gift cards and printed gifts cards can be redeemed in-store and online. For in-store gift card purchases, ensure you have already printed your gift cards so they are available to purchase.

To purchase or redeem a gift card in-store please refer to Adding gift cards to an order and Pay by gift card located within the POS help guide.

Once a gift card has been purchased, the gift card will become active. View all active gift cards from the Gift card report. Online e-gift card codes are automatically generated upon payment.


Create a gift card - Defined denominations

To add a new gift card tap Gift card in the top right of the list. Common denominators are £10, £20, £50 and £100 gift cards. Create one gift card per denominator. For an online e-gift card, ensure Can top up after purchase? is unchecked, and a value is applied to each gift card.

E-gift cards must have a value as the user selects a value on the eCommerce site:

The e-gift card will not be displayed unless an image has been uploaded to the eCommerce gift card image section.

For printed gift cards, add an image to the Printed gift card image section then click Generate Codes. Enter the number of gift cards to print (3 per A4 sheet) then a preview is displayed:

Your business information, logo and theme colours for the printed gift card and e-gift card are driven from the Customise view within the Settings area.


Create a gift card - Non specified denominations

You also have the option to create one generic gift card. This type of gift card is created if you have externally printed gift cards or use plastic gift cards then assign the value at the point of purchase, once the code has been scanned.

For these types of gift cards, don't specify a value upon gift card creation, you can check Can top up after purchase?, this is recommended especially if it's a plastic gift card.

👀 E-gift cards - You'll still need to create separate e-gift cards for the online denominations by following the steps in the section above.


Plastic Card Hub Partner

Saledock have partnered with Plastic Card Hub. Plastic cards can be purchased from our partner site. Simply pick a design or create your own. The value of the gift card is assigned at Point of Sale checkout at the point of purchase, so you can opt to print one design or many to represent different values. Each gift card will have a unique barcode beginning with GIFT, which can be redeemed both in-store and online. For online users, enter the barcode at checkout to redeem the gift card.

To create a gift card, follow the same Create a gift card - Non specified denominations section above. We recommend adding the gift card tile as a quick key for easy access.


Archive

You can only delete a gift card if no codes have been generated. If codes have been generated the delete button will be replaced with an archive button. Archiving a gift card ensures no additional codes can be generated but any active gift cards may still be redeemed.

Did this answer your question?