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SocketScan S700 scanner
SocketScan S700 scanner

How to set up your SocketScan S700 scanner.

Updated over a week ago

Android device

Please follow the tablet setup instructions described in the mPOP bundle above.


Socket Mobile SocketScan S700 1D scanner

What's in the box? The SocketScan S700 1D scanner, charging cable, wriststrap and getting started leaflet. This scanner is compatible with all our bundles, the setup processes is the same for all devices.

Scanner setup

  • Connect the scanner to the charging cable and charge the device. The scanner must be charged for 8 hours prior to first use

  • Follow the instructions on the getting started leaflet. A companion app is required to connect the scanner to the tablet, the scanner will NOT work without it.

  • Download the Socket Mobile Companion app from the Play Store. Open the app and register the device, follow the instructions within the app. You will be asked to scan a barcode, if you have issues scanning the barcode on the screen please open the getting started leaflet and scan the Android barcode, this is the 3rd barcode in the list. The app will then try and connect to the scanner

  • The companion app will run in the background to enable the device to successfully scan barcodes

  • On the scanner there are 3 LED's: the left displays a green LED to indicate the scanner is on, the middle displays a green LED if a scan is successful or red if unsuccessful. The right displays Bluetooth connectivity, a flashing blue LED indicates the scanner trying the connect to Bluetooth, a solid blue LED indicates that the scanner is connected via Bluetooth

Troubleshooting

If you are having issues scanning or setting the scanner as the active scanner in the Saledock POS app please following the instructions below:

  • Ensure the scanner is not connected to any other device

  • Open the companion app and tap the added scanner

  • If the scanner is connected, tap the scanner tile on the My devices view to view the scanner information and perform a test scan

  • Tap the Device issues? button to view a detailed troubleshooting guide on common issues

  • If the scanner has previously been connected but is not connected a Reconfigure button will be displayed, tap the button to follow the setup process again

  • If the reconnection fails scroll to the bottom of the page, tap Remove device and scan the factory reset barcode located in the getting started leaflet

  • Within the companion app follow the instruction to add a new device again

  • Upon successful connection to the companion app restart the Saledock POS app and set the scanner as the active scanner within the Settings view of the Saledock POS app


Next steps

Once the scanner is setup and the Saledock app is installed on the device you are ready to use the Saledock POS app. Visit the POS help centre to get started. You will need to specify your active printer and scanner within the app.

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