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Close register - POS App

Learn how to close the register at the end of the day and when to print the End of day report.

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It is advised that the register is closed at the end of each day.

The close register view displays the register summary, cash summary and payment transactions.

Before closing the register tap the icon in the top right and tap Open cash drawer. You will generally do this to count your cash at the end of the day, however can also add or remove cash as needed throughout the day. Cash Movement reasons are set up within the POS Configuration settings page in the back office.

The expected cash value is automatically calculated. Enter the counted cash value and an optional note. Any discrepancies between the expected and counted cash will be shown.

If you have Cash Denominations enabled within the payment methods (see here), you will need to tap the cash icon to enter the quantity of each coin/note when cashing up. The modal will add up the cash value for you.

Tap Print Report in the top right to print the end of day report before closing the register. If there is not a printer connected, a message will be displayed.

To check printer connectivity or to connect a printer, go to the Printers and scanners section of the Settings view.

Tap Close Register to close the register. Please ensure you print the end of day report before closing. The register cannot be closed if there are open orders. Either save, void or process the order(s) to close the register.


End of day report

The end of day report displays:

  • Register name, printed by, date and time printed

  • Breakdown of transactions by category, including total quantity sold and total value for each category

  • Breakdown of refunds by category, including total quantity returned and total value for each category

  • Sales

    • Gross - Total value of all sales excluding discounts and refunds

    • Discounts - Total value of discounts given

    • Refunds - Total value of refunds given

    • Net sales - The Gross value minus discounts and refunds

    • Liabilities - Total outstanding balance of gift card sales and store credit

    • Laybys - Total value of layby sales (outstanding balances)

    • Total takings -The Net sales value minus layby sales

  • VAT breakdown per VAT category

  • Breakdown of payments by payment type (cash, card and gift card) and sale type (payment and refund) with a total amount (total payments minus total refunds)

  • Number of items sold (refunds are not included)

  • Number of transactions

A digital version of each end of day report is also available from your back office. Please refer to the End of day report section within the back office reporting help guide.

If using Dojo or Paymentsense, the card machine will automatically print an end of day transaction log when you close the register on the POS app. A digital version of this will also be available from each end of day report shown in the back office.

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