Find an Order
By default, the sales history shows the sales for all stores for the last 30 days. Search for an order using order number, account number, customer name or the name of the staff member who completed the sale
You can filter to a specific store, order status or date range as required.
Enhanced Search
To search for sales containing a specific product, select the red square on the right of the search box and select which enhanced search options would like to use. The box will go green when using enhanced search.
If you opt to have your barcode on receipts, this can be scanned directly from the POS to bring up the order
View an order
Click on a sales history item to view the order information. From this view, you can re-issue a receipt, refund/exchange an order, or continue an incomplete sale.
The full order details are displayed including order information, notes, items purchased and payment history. The payment history shows a full audit of payments:
Sub-total - Original total order value including VAT
Item(s) returned - Total value of items returned if any, this field is only visible if items have been returned
Discount - Total discount if any
Total - The Sub-total value minus discounts and the value of any item(s) returned
Payment transactions - A breakdown of all payments and refunds displaying the payment method and transaction date (e.g. VISA Payment on DD/MM/YYYY, Cash Refund on DD/MM/YYYY or Gift Card Payment on DD/MM/YYYY)
Total payments Payment transaction totals minus refund transaction totals, this field is only visible if multiple payment transactions have been made
VAT - Total VAT calculated on the Total value
Total to pay - Total balance outstanding
Invoice - Link to the Saledock or Xero Invoice if using the invoicing function
Shipments - Link to the shipment page for order which are being delivered