Saledock

Learn how to navigate and set up the back office

Getting Started - Back Office POS

Learn how to take payment in the back office POS, void or discount an order, create a quote, add a note, add a quick sale and switch store.

Learn how to take payment in the back office.

Learn how to refund or exchange an order in the back office.

The information you will find on your receipts, additional options, email receipts and gift receipts.

Learn how to add and view customers in back office.

Learn how to view and use loyalty points in the back office POS

Learn how promotions are added to an order in back office.

Learn how to ship an item to your customer using the back office system.

How to create, manage and action back orders for when items are out of stock.

Learn how to close the register at the end of the day and when to print the End of day report.

How to make a quote for your customer from your ePOS and back office POS

Learn how to use your Point of Sale system on Back Office to manage online orders or take payment from your computer

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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