👀 Supplier Feeds are a paid for add-on for cycling retailers. Reach out to us if you’d like them added to your account!
Setup
Assign Supplier Stock Collection
When importing products - either from the bulk import file or the supplier catalogue -you will have the option of which stock collections to assign.
As well as selecting your own store and online, you should select the necessary supplier.
Only suppliers you have feeds set up for will show in this list.
The Stock collection can also be managed within the product page from the Stock section.
You can tick or untick the supplier from within here to control which products supplier stock is assigned to.
Feeds are ran daily so it is likely that the stock levels will start to pull through the day after you have added the stock collection to the product.
Set up Secondary Warehouse for Inventory Management
Head over to Online Store > Online Setup > Website Information to set your website to pull in the supplier stock you have assigned to your products
Your Primary Warehouse is the main location stock is sold from - this is typically your store.
You can set up multiple Secondary Warehouses. Any suppliers you have active feeds for will appear in the dropdown list. Stock will be sold from a Secondary Warehouse when your Primary Warehouse is out of stock.
Processing an Order
When a customer makes an online order for an item sold from supplier stock, it will automatically show in the Fulfil Orders page as a Back Order.
To order the stock, go to Stock Control > Back Orders
You will see the items listed under their supplier
When you select Request Stock, there will be a flyout where you can either create a new Purchase Order or add to an existing one. You also have the option to ship directly to the customer from here.
If you need pointers on sending/receiving a purchase order please see here
Once the purchase order has been received, you can fulfil the order in the Back Orders
The shipment will update to a status of Unfulfilled and you can progress as normal
