Navigate to Settings > POS Configuration in the Back Office
Return reasons
When creating return reasons you'll be able to select whether it will return an item directly to stock or move it to the return bin. You can find more information on the return bin here.
You can also allow the user to enter a custom reason in case it does not fit into something you have pre-defined.
Discount reasons
Reasons can be pre-defined with the option for users to also enter a custom reason.
Cash movement reasons
Cash Movement reasons can be assigned to Cash In, Cash Out or both. You can also allow users to type a custom option
