Take different payment types on the POS app

From the order view, tap the Pay button to display the total to pay view. The total value to pay and payment methods are displayed.

To configure your payment methods, go to Settings > Payment methods in the back office. Please refer to the payment methods article on how to setup payment methods that are visible on the POS payment screen.

Suggested cash amounts are displayed for quicker processing. Tap a suggested amount if it matches the amount the customer has given you. Tap the input field below the total to pay to change the cash amount. An on screen keyboard will be displayed to enter the given amount.

Tap Done or to dismiss the keyboard then tap Cash to process the order. The change due screen will be shown. Give the customer the change displayed and tap next to proceed to the receipt view. The change due view will auto dismiss after 10 seconds if the next button has not been tapped.

Tap the Card button. For non-integrated payments, the card payment screen will instruct the user to input the total card payment due onto the card reader and process the payment. Once the payment has been processed, tap Next to proceed to the receipt view. Tap Cancel to return to the total to pay view.

Please refer to the integrated payments article on how to take card payments with Paymentsense, Dojo or Shift4.

Tap the Gift card button. Scan the gift card barcode or input the gift code displayed on the gift card, then tap Check code or tap Cancel to return to the total to pay view. The screen will update to display one of the following:

If a customer is assigned to an order, you'll have the option to pay by Store credit. The store credit balance, plus the remaining balance after the sale, will be displayed. Tap Redeem store credit to process the order. If the value of the order is greater than the store credit balance, the customer can pay by store credit then pay the remaining balance using a different payment method such as card or cash. The receipt will display the store credit balance as reference for the customer.

To view a customers store credit balance, add them to the order on the Sell screen and tap the icon that is displayed once a customer is added to an order. The modal displays the customers store credit balance.

The customer's store credit and history is available to view and amend from the back office customer profile.

If a customer is assigned to an order, and has a valid email address, you'll have the option to place the sale On account.

When an on account sale is processed, a Xero invoice is automatically generated which is then emailed to the customer. The PDF Xero invoice includes a payment link (if you've set it up in Xero), so once the invoice has been paid, a paid status is sync back to Saledock. This will change the order to complete and reduce the outstanding balance to zero. To void the invoice, please update this from your Xero account.

Please refer to the xero article on how to setup and connect your Xero account.

You can also set an On account limit from individual customer profiles within the back office. If the customer reaches their on account limit, you will be notified on the payment view and you will not be able to place the sale on account. The customer's on account balance and history is available to view and amend from the back office customer profile. The receipt will display the balance due as reference for the customer.

If a customer is assigned to an order, and has a valid email address, you'll have the option to place the sale On account. When an on account sale is processed, a PDF invoice is generated which is then emailed to the customer. The PDF invoice attached to the email includes payment details. If you wish to print the A4 PDF invoice, email the invoice to yourself and print to a standard A4 printer.

You can also set an On account limit from individual customer profiles within the back office. If the customer reaches their on account limit, you will be notified on the payment view and you will not be able to place the sale on account. The customer's on account balance and history is available to view and amend from the back office customer profile. The receipt will display the balance due as reference for the customer.

On account sales are managed from the On account report. To pay off the invoice from the POS app, make a payment against the original sales order number. The invoice balance will be updated and shown as a payment line item on the PDF invoice.

Tap the Cheque button. This will mark the payment as paid by cheque. Ensure if you choose this option that the payment has been received into your bank account.

Tap Next to proceed to the receipt view. Tap Cancel to return to the total to pay view.

Tap the Bank transfer button. This will mark the payment as paid by bank transfer. Ensure if you choose this option that the payment has been received into your bank account.

Tap Next to proceed to the receipt view. Tap Cancel to return to the total to pay view.

To layby an order, either first take a deposit/partial payment and layby the remaining or layby the full amount. Tap Layby and confirm you wish to proceed with the layby. A layby deducts stock and commits the order to financials.

To view the order later, go to the Sales history and filter to Status to layby. Alternatively, scan the barcode on the receipt to retrieve the layby order. Select the order and tap Continue order to add more items or pay.

On the payment screen, select the scheme provider option, and select the individual scheme chosen. The order is then payable by the scheme.

If a code is required by the scheme provider, you'll be navigated to the sales order and prompt to enter a code. If you do not have the code at this point, dismiss the screen. You can return later and enter the code.

To make a partial payment or deposit, amend the total value on the total to pay view. If paying by cash, tap Other to specify the amount. If paying by card tap the total to pay amount and input the amount being paid before tapping the Card button.

Once the partial payment is made you have the option to print/email a receipt which includes the amount paid and remaining total to pay. You will be navigated back to the total to pay view with the remaining total to pay so you can split the total across several payment types or people. You can layby the order if the customer is only paying a deposit.

After each payment you will be returned to the total remaining to view until the total remaining to pay is zero, or you layby the order.

You can print a receipt for each single transaction or tap Not required to proceed to the next payment. On the final payment choose to print the receipt which will show a record of all transactions.