June 2026 (1.8.10)
🚀 Enhancements
V2 API release - Enhancements to create back orders and purchase orders via the API - Bikebook clients will benefit from this! Awaiting Bikebook to implement the API change
Added the cost price to the bundle setup page
Added the supplier no./reference displayed on a purchase order to the purchase order list
Added the customer account number to the finance report export
Ability to export the notify me when back in stock requests to CSV
Site structure - removed already added items from search results when building the products to appear on list pages
Site structure - when creating a new page, remain on the page created rather than reverting back to the main category or homepage
When an item is returned on an on account order, a credit note is generated to reflect the change on Saledock generated invoices
Price updates are not reflected in Amazon if the product variant SKUs are the same. Additional checks to compare the GTIN have now been added as an additional check for unique identifiers
🐞 Bug fixes
Search functionality on the product slider component on the site structure page is not populating
Past events are not displayed on the back office POS
Issue with product weights not distributing correctly when a back office fulfilment is split across multiple packages
When a back office fulfilment has been scanned then later split into multiple packages, the total items scanned is not reflected across the split packages
The price export display the product SKU instead of the variant SKU on a variant level
The option to pay by store credit should be hidden if a customer is not assigned to an order on the back office POS
PDF receipt is not consistently formatted
The model number is not populated on the purchase order if products are adding using the "Add products that have reached their re-order point" option
The automatic creation of customer profiles is intermittent when the order is generated from eBay
👋 Next focus/releases
There's many new features and enhancements that are now development complete and in the testing phase! We'll be releasing these shortly.
June release (1.8.11)
POS app release with bug fixes and VAT exemption enhancements
Back office UI Refresh
VAT exemption profiles per category and applying a VAT exemption to a customer profile
Additional local inventory feed for Google Merchant Centre
Serial number improvements and serial number report
Ability to pay multiple invoices at once
Bulk edit existing customer data via csv
June release (1.8.12)
Additional API enhancements including full customer profile
Ability to merge duplicate customer profiles
July release (1.8.13)
Customer Engagement Suite (Digital Marketing platform) module
Launch of Celerant ONE, the US version of Saledock!
March 2026
🚀 Enhancements
Xero Integration
We’ve made several improvements to the Xero integration to ensure invoices, payments and refunds stay fully in sync with your accounting. These updates apply only when the Xero integration is configured to create an invoice per sales order.
If your Xero integration is configured to post a single End-of-Day invoice, these changes will not affect your workflow.
Sales History Visibility
Any invoices or credit notes created for a sales order will now appear directly within the Sales History page, making it easier to see the full financial history of an order.
Automatic Refund Handling
When a refund is processed on a sales order:
A credit note is automatically created in Xero.
The credit note is automatically paid using the selected payment method (e.g. Card, Cash, etc.).
This ensures the refund is correctly reflected in your Xero bank or clearing account.
Automatic Balance Adjustment
If a refund is issued on a sales order that still has an outstanding balance:
The credit note will automatically reduce the balance on the latest invoice in Xero.
Any remaining balance can then be paid as normal.
Improved Payment Allocation
Payments are now automatically allocated across multiple invoices where required, ensuring:
Partial payments are handled correctly.
Invoice balances in Saledock match those in Xero.
Duplicate or unmatched payments are avoided.
February 2026
📢 Announcement
We've extended our support hours and have a dedicated support line for customer support enquiries.
Support Phone Line
Please call 01904 937 626 for support. The other line will now be used for sales only rather than press 1 for sales and press 2 for support.
Support Hours Extended
Monday to Friday 08:30-19:00 via phone, email and live chat
Saturday 11:00-190:00 via phone, email and live chat
✨ What’s new
Bundles and Collections - eCommerce
We’ve replaced Composites with two new product types designed to make merchandising easier and more flexible. Read the help centre for update information.
Bundles - Create ready-made product sets with a single, fixed price - perfect for kits, gift sets, and special offers. Bundles make it easy for customers to buy more in one click.
Collections - Collections allow you to curate a set of products that are sold together, while giving customers the flexibility to choose options like colour and size. This makes them ideal for products such as suits. Pricing is automatically calculated as the total of the included items. If you’d like to offer a special price, this can be easily set up using a promotion.
Cash Denominations
You now have the option to enter cash denominations when opening and closing your till. This feature is completely optional - you can still choose to enter a total amount only if you prefer.
If you’d like to use denomination counting, it can be enabled in the Back Office Settings → Payment Methods → Cash. Once enabled, simply enter the quantity of each coin/note when cashing up and the total will be calculated automatically for you, making the process quicker and more accurate.
POS Configuration
A new POS Configuration settings page is now available, allowing you to pre-define Return, Discount, and Cash Movement reasons. This helps streamline staff workflows, improve consistency at the till, and keep your reporting accurate. For more information on this, please see here.
Scheme Providers
You can now set up Scheme Providers as a payment method, allowing sales to be processed as on-account and invoiced directly to the scheme rather than the customer. This makes it easy to accept scheme-funded purchases while keeping stock, reporting, and invoicing accurate. For more information on this, please see here.
🚀 Enhancements
Add/edit/delete serial numbers within a product page
Serial Numbers on Stock Movements
Disconnect button on Shiptheory integration
Non Itemised Customer Statement
Supplier added to Finance report Sales export
V2 POS app
Ability to add line notes per item. Enable line notes on the receipt template settings page to display line notes on receipts
Ability to edit cash movements
Ability to assign reasons to cash movements
Ability to assign a discount and return reason to line items
🐞 Bug fixes
Discounts applied to additional items On Account (V2 App)
Formatting of delivery notes on Picking list
Selected items remembered when navigating through pages on Barcodes & Labels
Product Stock Conflicts when saving a products
Loyalty Points on Return
301 Redirects
Barcodes Scanning on product page
👋 Next focus
Shift4 integration
Customer merging
Updates to the invoicing system
Content management of transactional emails
August 2025
✨ What’s new
Purchase Order Updates
"Default receive quantities to 0 for purchase orders" - as standard, purchase orders auto populate on the assumption you have received everything that you have ordered, with the ability to amend the number if you have not. If this box is checked, the received quantity will default to 0 for you to manually enter the amount you have received every time.
"Send an email to accounting with an attachment when closing a purchase order" - If this option is selected, you will receive a prompt and email template to send a copy of the purchase order to your accountant after marking it as received on the system. The email will have a PDF and CSV attached.
🚀 Enhancements
Changes to how you set up a Partial Stock Take
When you create a Stock Take, the system will automatically generate a full stock take for the selected Warehouse. From there, you can use the search bar to filter by brand, category, sub-category, tag, or specific products, giving you greater control over what’s included in a partial stock take.
Internal Redirects
If you need to set up a redirect on your website to an internal page, there is now an option for this within the Site Structure.
Select Redirect as the page type when creating a new page and then select Internal from the drop down on the next page after you have saved. You should just enter the end part of the URL for the internal page you need to direct to.
July 2025
✨ What’s new
Returns Slip on Picking List
Return instructions and a return address can be set up in Settings > Configuration.
This information will appear as a Return Slip on the Picking List, which can be included in the package sent to the customer.
The Return Slip also includes customer and order details, making it easy to identify and process returns when they arrive. This helps streamline your returns process and improves the overall customer experience.
🚀 Enhancements
Finance Report
The finance report has been updated to make it more clear when viewing your sales and payments figures.
Liabilities - Totals the Liabilities sold/issued against redeemed.
Reconciliation Summary - Offers a breakdown of the difference between the Revenue and Payments figures using the totals from the Liabilities.
1 line title for each or short paragraph
Returns Slip on Picking List
Add Notes to Products
Back Orders for Online Purchases
Adding Serial Numbers on Purchase Orders
Logo showing on Purchase Orders/Receipts etc
Updates to Finance Report
Ebay Stock Bug Fixes
Amazon Stock Bug Fix
Stock allocation logic update for backorders
🐞 Bug fixes
Online order for products with OOSP enabled only creating back order if out of stock
eBay Stock Syncing issues resolved
Adding Serial Numbers on Purchase Orders
Logo showing on Purchase Orders/Receipts etc
👋 Next focus
Updated EOD Report
Updates to Layby functionality
Cycle Scheme Payment Method
February 2025
✨ What’s new
Customer Profiles
The ability to add multiple addresses to a single customer profile has now been implemented, including the following fields:
Price List
Job Title
International Customer
Company information
EORI Number
Account Number
Invoice Country Code
Product Page
The summary field has been added to the details tab of the product page. This is for SEO purposes to improve product discoverability. The H1 is the product name and the H2 is the summary on eCommerce product pages.
Supplier Setup
We have removed the Mark Up% field and replaced this with Margin%.
In Settings > Suppliers > Individual Supplier there is now the option to Auto Update Prices based on cost prices. If this is ticked and if the cost price was changed manually, on receipt of a purchase order or a stock transfer, the selling price would automatically update to maintain the same profit margin.
If this box is not checked and the cost price updates, the selling price will remain the same and the margin will update to reflect the change.
International Supplier
International Suppliers can be identified using the below tick box, additional fields for international suppliers will be displayed on a purchase order.
The additional fields included on the purchase order are:
Commodity Code
Country of Origin
Package Summary
MID
Composition
These fields are added from the globe icon on the shipping tab of a product page.
🚀 Enhancements
Ability to merge multiple brands, categories and sub-categories from the back office settings > product setup page.
Ability to edit existing brands, categories and sub-categories from the back office settings > product setup page.
Ability to import stock into a new purchase order via csv
Ability to export stock from a sent purchase order via csv
Ability to import stock from a received purchase order via csv
🐞 Bug fixes
Items returned from the Return Bin now displaying as a return bin movement in the Inventory Audit on a product page rather than displaying as "Manual update"
Gift card barcodes created externally from Saledock, now register and scan as a gift card on the back office POS
Barcodes of all lengths can now be searched
👋 Next focus
Cycle to work scheme payment methods on the POS
Serial numbers on products
Ability to sell the same product individually or as a pack/box